Remote Support

How to use

Please note you must have a support package with us to use this service.

  1. Enter your name in the field provided
  2. Followed by the code provided by one of our engineers
  3. Once the code has been entered into the provided field click the Connect button
  4. You will start to download our remote software
  5. Once the program has downloaded run the program
  6. The program will auto connect
  7. If prompt with an admin box to allow the program to make changes please click allow.